Medical Mutual, through partnership with Cincinnati Regional Chamber, provides members with premium health insurance coverage options tailored to best fit your unique needs.
Every Medical Mutual member receives a member ID card, which is an essential tool that helps guide you on your health and wellness journey. For a small card, it packs a lot of information. Let’s answer three commonly asked questions about your Medical Mutual member ID card:
I’m a new member. How long will it take for my Medical Mutual ID card to arrive?
On average, you can expect to receive your Medical Mutual ID card in seven to 10 business days. Cards are sent through U.S. mail.
What should I do when I receive my Medical Mutual ID card?
When you receive your ID card, don’t set it aside. Take a few minutes to do the following:
- Verify the accuracy of the information on your ID card, including the spelling of your name and that the correct plan details are listed.
- Confirm you received your ID card by using the QR Scan Code feature or registering on My Health Plan or in the Medical Mutual mobile app.
- Store your card in a safe and secure place.
If your ID card contains incorrect information, please contact our Medical Mutual Customer Care team at the phone number listed on your ID card.
I forgot or lost my Medical Mutual ID card. Can I access it digitally?
Medical Mutual members have access to a digital, temporary ID card through their My Health Plan account.
- Log in to your My Health Plan dashboard.
- Scroll down to the Quick Links section and click “ID Cards.”
- A new page will load with a “Get Temporary Card” button. Click it to view and print your temporary ID card.
Members can also view their ID cards by downloading the Medical Mutual app and logging in and tapping “Quick Actions” > “View ID Cards.” Temporary ID cards are not meant to replace your physical card. Members can order new cards in this section of My Health Plan.
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Using Your ID Card
Keep your member ID card handy the next time you schedule an appointment or visit your provider. You may be asked for plan details from your card, like your member ID number. Medical Mutual can help you find a provider in your plan’s network. Use our provider search tool at MedMutual.com/FindAProvider or call Customer Care to speak to a representative.
This content is provided by Medical Mutual and is for educational purposes only. Eligibility and coverage are subject to the specific terms of your benefit plan.
Member Cost Saving Programs
Offering an extensive portfolio of money-saving programs for our members, when combined, Cincinnati Chamber member benefits can save you thousands of dollars a year on necessary business expenses. Learn how your Chamber membership can pay for itself by taking a look at our ChamberHealth program.
ChamberHealth®
ChamberHealth® with Medical Mutual offers businesses from sole proprietors to 500-person companies a premium health insurance product with big savings.